Frequently Asked Questions
Welcome to the Ankr & Flow FAQ page. Here you'll find answers to common questions about our studio, classes, pricing, and more.
General
Where is Ankr & Flow located?
We are located at Unit 11 Innovation House, Down Business Park, Downpatrick, Northern Ireland, BT30 9UP.
What kind of studio is Ankr & Flow?
We are a boutique wellness studio offering Reformer Pilates, Barre, Hatha Yoga, Mat Pilates, and Yin Yoga classes. We also host special workshops including Sound Healing, Yoga Nidra, and Nutrition events.
Classes
Do I need experience to join a class?
Not at all! We welcome all levels, from beginners to advanced. Each class is labelled by leve - Level 1 (Beginner), Level 2 (Intermediate), and Level 3 (Advanced) - so you can find what suits you best.
What should I wear to class?
Comfortable, form-fitting clothing that allows you to move and breath easily. For Reformer and Mat Pilates, grippy socks are recommended, which you can purchase in the studio.
How long are the classes?
Most classes run for 50–60 minutes. Special events and workshops may vary in length.
Do I need to bring my own mat or equipment?
We provide all necessary equipment, including mats and props. You're welcome to bring your own mat if you prefer.
How many people are in each class?
Our Reformer Pilates classes are limited to 5 people. Mat-based classes (Yoga, Barre, Mat Pilates) are capped at 10 for a more personal experience.
Bookings & Pricing
How do I book a class?
You can book classes through our website or our booking platform. Simply create an account and reserve your spot.
Can I cancel or reschedule a class?
Yes - please cancel at least 12 hours in advance to avoid being charged. Late cancellations or no-shows may result in the loss of the class credit.
What are your prices?
We offer drop-in single classes and class bundles. Please see our schedule and pricing page for the most up-to-date details.
Do you offer intro offers for new clients?
Yes! We have special introductory packages available for first-time clients - check out our schedule & pricing
Studio Info
Where do I park?
There is free parking available directly outside Innovation House within Down Business Park.
Are there any changing facilities?
We have a restrooms available on both the ground and first floor for use before or after class.
Can I arrive late?
To maintain the quality of the session and for safety reasons, we ask all clients to arrive on time and recommend at least 10 mins before class starts. Late arrivals may not be permitted to join once the class has started.
Still have questions?
Feel free to reach out to us directly at hello@ankrandflow.com We're here to help!